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Privacy Policy

How Rahoul collects, uses, stores, and protects personal information across its website and enquiry flows.

Updated on 6 April 2026

1Information we collect

We may collect information you provide directly, including your name, email address, phone number, pickup request details, and any travel notes you submit through enquiry forms or direct communication channels.

We may also collect limited technical and usage information such as device details, browser data, referral sources, and interaction events for analytics, performance, and security monitoring.

2How we use information

We use personal information to respond to rental enquiries, coordinate support, improve site experience, measure marketing performance, and maintain the reliability and security of the platform.

We do not sell personal information. Information is handled only for legitimate business, operational, legal, and service-delivery purposes.

3Third-party services

This website may use third-party services such as Google Analytics, Microsoft Clarity, Tawk.to, email providers, hosting providers, mapping tools, and messaging platforms to operate or improve the website.

These providers may process technical or behavioural information according to their own privacy terms. If such services are enabled, their data handling should be reviewed alongside this policy.

4Your rights

You may request access, correction, or deletion of personal information that you have submitted to us, subject to applicable legal and operational requirements.